Legal notice

Legal Disclaimer 
 
Applicable to：zhumengpets.com
Region：United States Only
Business Model：China cross-border dropshipping
 
1. General Statement
 
All content displayed on the zhumengpets website, including product descriptions, pictures, videos, texts, functions and usage guides, is for general reference and consumer guidance only.
 
Our store operates cross-border e-commerce business from China, serving exclusively customers located in the United States. All transactions are governed by United States commercial law and online consumer protection regulations.
 
2. No Professional Liability Disclaimer
 
All pet products sold on our store are daily pet supplies.
All product descriptions, feeding suggestions, training tips, and usage instructions on our website are for reference only and do not constitute professional veterinary advice, medical guidance or official professional certification.
 
Customers shall independently judge the suitability of products for their pets. We shall not be held liable for any pet adaptation problems, mild discomfort, or individual physical differences after product use.
 
3. Product Description & Image Disclaimer
 
We strive to ensure that product pictures, colors, sizes and functions are consistent with real products.
Due to different shooting light, screen resolution, batch update of manufacturer accessories and minor product upgrades, slight physical differences shall not be regarded as product quality problems or false publicity.
 
4. Third-Party Service Disclaimer
 
Our store uses third-party logistics, payment gateways, and platform technical services (Shopify official system).
We are not responsible for any delays, data errors, system failures, capital processing delays or logistics abnormalities caused by third-party service providers.
 
5. Liability Limitation
 
Under no circumstances shall zhumengpets, its operators or staff be liable for any indirect loss, incidental loss, economic loss or consequential damage arising from the use of our website or purchased products.
 
Our maximum compensation liability for any order is limited to the actual payment amount of that single order.
 
6. Customs & International Trade Disclaimer
 
All products are shipped from China through international cross-border logistics.
We comply with US import rules and international trade regulations. Any temporary customs inspection, delay or local policy adjustment is beyond our control and shall not be regarded as store responsibility.
 
7. Intellectual Property Protection
 
All website content including logos, texts, pictures, layout and copywriting is the intellectual property of zhumengpets.
No unauthorized copying, crawling, reproduction or commercial reuse is allowed. Any infringement behavior will be held legally responsible.
 
8. Policy Update Right
 
We reserve the right to modify, update and adjust this Legal Disclaimer, as well as all store policies (shipping, return, privacy, terms of service) without prior notice.
 
Continued browsing and purchasing from our website means you fully accept all updated policies.
 
9. Contact
 
For legal inquiries: shop@zhumengpets.com