隐私政策

Privacy Policy

This Privacy Policy describes how zhumengpets collects, uses and protects your personal information when you visit and purchase on our website. Our store mainly serves customers located in the United States.

1. Information We Collect
We collect personal data that you voluntarily submit to us:
‑ Full name, shipping address, phone number, email address for order processing and delivery.
‑ Payment related information: We do not store complete credit‑card data. Payment information is securely processed by Shopify authorized payment gateway.
‑ Website usage data: browser type, IP address, browsing behavior, to improve our shopping experience.

2. How We Use Your Information
‑ Process, fulfill and ship your orders
‑ Send order confirmation, shipping notification email
‑ Reply customer service inquiries via email
‑ Optimize website function and user experience
‑ Send marketing promotional emails, you may unsubscribe from marketing emails at any time.

3. Information Sharing
We will NOT sell your personal information to third‑party companies for marketing purposes.
We may share necessary information only with service providers required to complete your order, including logistics carriers and Shopify payment service. All third parties are obligated to protect your data.
We may disclose information when required by United States law or government legal request.

4. Cookies
Our website uses cookies to remember visitor preferences, improve browsing experience. You can adjust cookie permission settings inside your web‑browser.

5. Data Security
We take reasonable commercial measures to protect your personal information. But no internet data transmission method can guarantee 100% absolute security.

6. Your Rights
You have the right to request to view, correct your personal information stored by us. You can send request to shop@zhumengpets.com.
You can opt‑out of our marketing emails with the unsubscribe link inside each marketing mail.

7. Contact Us
For questions regarding this Privacy Policy, please email: shop@zhumengpets.com